0x00131012 NPU Exception (Critical Alarm)

Alarm Description

Alarm description: The NPU chip is in the unhealthy state.

This alarm is generated when the health status of the NPU chip is abnormal. This alarm is cleared when the health status of the NPU chip recovers.

Alarm object: MEF Edge

Alarm Attribute

Table 1 Alarm information

Alarm ID

Alarm Severity

Auto Clear

0x00131012

Critical

Yes

Impact on the System

Inference containers cannot be deployed or run.

Possible Cause

The NPU chip is in the unhealthy state.

Procedure

  1. Log in to the device and run the npu-smi info command to check information about unhealthy NPUs.
  2. Contact Huawei technical support engineers and provide the corresponding information.