Industry Overview
The AI era is accelerating a new wave of innovation in telecom. Driven by their "cloud, network, AI, and compute" assets, carriers are transforming their infrastructure, operations, and services with AI to fuel new growth. Intelligent marketing and O&M applications deliver significant gains in operational efficiency. A diverse portfolio of AItoX applications drives sustained new revenue, empowering carriers to create value with AI and accelerate their shift to the intelligent world.
Challenges
Streamlining Operations and Processes
High learning curve for new services, scattered user information, complex business transactions, high volume of documentation and long processing cycles.
Improving O&M Efficiency
Legacy installation and maintenance are heavily reliant on field and backend staff, leading to time-consuming services that fail to meet customer expectations.
Fostering Sustained Innovation
It is necessary to continuously reinvent core services, across consumer, home, and enterprise segments, with AI to accelerate AItoX adoption and unlock new commercial growth.
Solutions
Smart Marketing
Conventional marketing relies on manual analysis for customer targeting, which is time-consuming and inefficient. Ascend Atlas server-powered marketing assistant provides instant access to knowledge, search, and transaction processing, dramatically accelerating marketing workflows from planning to execution.
Related Products
Use Cases
AI Marketing Assistant: Boosting Team Productivity
Powered by Atlas 800 AI servers, foundation models, and the RAG knowledge base, the AI marketing assistant delivers dramatic results. It slashes the time for identifying target customers from 3 hours to just 3 minutes, while increasing success rates by 5 percentage points.