昇腾社区首页
中文
注册
开发者
下载

E39009 Inner_Error_Device_Status_Abnormal

Symptom

Failed to connect the device.

Possible Cause

  1. Heartbeats are missing on the device.
  2. The underlying channel is disconnected.

Solution

  1. Obtain the device log and contact technical support at https://www.hiascend.com/support.
  2. Restart the device.