Software Fails to Be Upgraded on the Atlas 500 AI Edge Station (Model 3000) WebUI and a Message "Failed to upload the file" Is Displayed

Symptom

The software fails to be upgraded on the Atlas 500 AI edge station (model 3000) WebUI and a message "Failed to upload the file" is displayed.

Possible Causes

The space of the /run directory is insufficient.

Procedure

  1. Log in to the Atlas 500 CLI using SSH.
  2. Run the develop command to enter the development mode.
  3. Run the df -h command to check the available space of the /run directory (the value in the Avail column).

    If the available space is less than 400 MB, the space is insufficient. Go to 4.

    Filesystem       Size  Used Avail Use% Mounted on
    devtmpfs         1.8G  4.0K  1.8G   1% /dev
    tmpfs            1.9G     0  1.9G   0% /dev/shm
    tmpfs            1.9G   50M  1.9G   3% /run
    tmpfs            1.9G     0  1.9G   0% /sys/fs/cgroup
    /dev/mmcblk0p2   2.0G  1.1G  746M  60% /
    tmpfs            1.9G  1.8G  157M  92% /run
    tmpfs            128M     0  128M   0% /var/dlog
    tmpfs            128M  7.7M  121M   6% /var/alog
    tmpfs            128M  504K  128M   1% /var/plog
    tmpfs             64M  2.3M   62M   4% /var/log
    /dev/mmcblk0p4   976M  346M  564M  39% /home/data
    tmpfs            128M     0  128M   0% /var/IEF
    /dev/mmcblk0p5   976M   52M  858M   6% /home/log
    /dev/mmcblk0p7   2.0G  1.2G  668M  64% /opt
    /dev/mmcblk0p8    12G  2.0G  9.2G  18% /var/lib/docker
    /dev/mmcblk0p6   976M  538M  372M  60% /opt/middleware
    /dev/mmcblk0p9   976M  2.6M  907M   1% /home/mmc/data
    /dev/mmcblk0p10  976M  2.6M  907M   1% /home/mmc/databak
    /dev/mmcblk0p11  976M  2.6M  907M   1% /opt/local/nginx/html/software
    /dev/sda1        984G  129G  805G  14% /home/storage
    tmpfs            387M     0  387M   0% /run/user/0  
  4. Delete unwanted files from the /run directory to release space. Ensure that the available space of the directory is greater than 400 MB.
  5. Upgrade the software package again.