System Environment/Hardware Problems

Analysis Result

If the following analysis conclusion is provided in the info.txt file, the fault is generally caused by the system environment or hardware.

"**********************Root cause conclusion******************"
Golden Op run error on your environment. Please check your environment!

Fault root causes

When the msaicerr tool is used for analysis, a benchmark operator runs. The benchmark operator does not perform complex calculation, only the transfer from gm to ub, transfer from ub to gm, transfer from ub to ub, vector instructions, and cube instructions are invoked. These instructions are necessary for the minimum process of an operator. In normal cases, the operator can run properly. If the information in the analysis result is displayed, the benchmark operator fails to run, and the system environment or hardware functions are abnormal.

Generally, the first operator on the network reports an AI Core error.

Solution

Use the MindX DL tool to check whether the system environment or hardware is normal. If the fault persists, submit the fault information collected by the asys tool and the analysis result file of the msaicerr tool through https://gitee.com/ascend for help.