Error Message "ret (-67)" Is Reported Because the Network Port Is Down

Symptom

An error is reported when the HCCL Test tool is executed. When the grep -rn "ERROR" command is executed in the ~/ascend/log directory of the host log, the key error message "ra hdc message process failed ret(-67)" is displayed.

Possible Cause

The possible cause is that the status of a network port is down. As a result, the link setup times out when other normal devices communicate with the network port.

Solution

Run the following command on the host to query the network port status:

for i in {0..7}; do hccn_tool -i $i -link -g ; done

If the link status of a NIC is down, the NIC initialization will fail, as shown in the following figure. As a result, when other normal NICs communicate with the NIC, a link setup timeout error is reported.

After locating the faulty network port, contact hardware engineers to rectify the fault. If emergency recovery is required, restart the optical module or remove and reinstall the optical module.