Using the msnpureport Tool to Collect More AI Core Error Information

In addition to the information collected in Collecting AI Core Error Information, you can contact technical support to locate difficult AI Core errors, in addition, you need to use the msnpureport tool to obtain the device configuration information, set the TaskSchedule to automatically reset the accelerator, export register information, set the tasks on the AI Core to be executed in series or in parallel, and mask the tasks on the specified AI Core or Vector Core, in this way, you can further locate operator and hardware problems. After the fault is located, you are advised to restore the configuration to prevent service performance from being affected.

For details about the usage and restrictions of the msnpureport tool, see Querying and Setting Device Maintenance and Test Configurations in msnpureport Tool. The commands in Querying and Setting Device Maintenance and Test Configurations cannot be used when the application process is running. Otherwise, the application process may run abnormally or the commands in this step may fail to be executed. The commands can be used only after the application process exits.