Runfile Fails to Be Installed and Error Message "usergroup=root not right!" Is Displayed in the Log

Symptom

The runfile fails to be installed, and the error message "usergroup=root not right!" is displayed in the log.

Figure 1 Error message

Possible Causes

When you log in to the environment as a non-root user and switch to the root user to perform installation operations, the value of the system environment variable USER is still the non-root user.

Solution

Run the following command to manually set the USER environment variable to the actual installation user, and then continue the installation:

1	export USER=root