---
title: aicpu_kernels/libpt_kernels.so不存在-昇腾社区
description: (待补充)
keywords: 不存在,昇腾社区,问题现象描述,解决措施,ERROR,CCECPU,LoadSo,Single
url: https://www.hiascend.com/document/caselibrary/detail/topic_0000001589975113
section: (其他)
---

# aicpu_kernels/libpt_kernels.so不存在-昇腾社区

URL: https://www.hiascend.com/document/caselibrary/detail/topic_0000001589975113
描述: (待补充)
关键词: 不存在,昇腾社区,问题现象描述,解决措施,ERROR,CCECPU,LoadSo,Single

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aicpu_kernels/libpt_kernels.so不存在

aicpu_kernels/libpt_kernels.so不存在

2023/06/06

1.4k

问题信息

| 问题来源 | 产品大类 | 关键字 |
| --- | --- | ---|
| 官方 | 模型训练 | -- |

#### 问题现象描述

- 报错截图
- 报错文本

```
device-252494_20210124152803722.log:294:[ERROR] CCECPU(10730,aicpu_scheduler):2021-01-24-15:27:58.554.684 [../../../../../../../aicpu/aicpu_device/aicpu_processer/ae_so_manager.cc:482][LoadSo][tid:10741][AICPU_PROCESSER] Single so manager init failed, soFile is /usr/lib64/aicpu_kernels/libpt_kernels.so.
device-252494_20210124152803722.log:297: [ERROR] CCECPU(10730, aicpu_scheduler) :2021-01-24-15:27:58.554.747 [../../../../../../../aicpu/aicpu_device/aicpu_processer/ae_kernel_lib_aicpu.cc:99][CallKernelApi ][tid:10741][AICPU_PROCESSER] Get RunCpuKernel api from /usr/lib64/libpt_kernels.so failed, ret:2.
device-252494_20210124152803722.log:298:[ERROR] CCECPU(10730,aicpu_scheduler):2021-01-24-15:27:58.554.758 [../../../../../../.././aicpu/aicpu_device/aicpu_schedule/aicpu_schedule/core/aicpusd_event_process.cpp:1193][ExecuteTsKernelTask][tid:10741][AICPU_SCHEDULE] Aicpu engine process failed, result[2].
device-181925_20210126094235738.log:1284:[ERROR] CCECPU(19713,aicpu_scheduler):2021-01-26-09:42:28.284.299 [../../../../../../../aicpu/aicpu_device/aicpu_processer/ae_so_manager.cc:482][LoadSo][tid:19732][AICPU_PROCESSER] Single so manager init failed, soFile is /usr/lib64/aicpu_kernels/libpt_kernels.so.
device-181925_20210126094235738.log:1287:[ERROR] CCECPU(19713,aicpu_scheduler):2021-01-26-09:42:28.284.384 [../../../../../../../aicpu/aicpu_device/aicpu_processer/ae_kernel_lib_aicpu.cc:99][CallKernelApi] [tid:19732][AICPU_PROCESSER] Get RunCpuKernel api from /usr/lib64/libpt_kernels.so failed, ret:2.
device-181925_20210126094235738.log:1288:[ERROR] CCECPU(19713,aicpu_scheduler):2021-01-26-09:42:28.284.397 [../../../../../../../../aicpu/aicpu_device/aicpu_schedule/aicpu_schedule/core/aicpusd_event_process.cpp:1193][ExecuteTsKernelTask ][tid:19732][AICPU_SCHEDULE] Aicpu engine process failed, result[2].
device-214670_20210124131330968.log:926: [ERROR] CCECPU(4575,aicpu_scheduler) :2021-01-24-13:13:25.495.208 [../../../../../../../aicpu/aicpu_device/aicpu_processer/ae_so_manager.cc:482][LoadSo][tid:4593][AICPU_PROCESSER] Single so manager init failed, soFile is /usr/lib64/aicpu_kernels/libpt_kernels.so.
device-214670_20210124131330968.log:929: [ERROR] CCECPU(4575, aicpu_scheduler) :2021-01-24-13:13:25.495.294 [../../../../../../../aicpu/aicpu_device/aicpu_processer/ae_kernel_lib_aicpu.cc:99][CallKernelApi] [tid:4593][AICPU_PROCESSER] Get RunCpuKernel api from /usr/lib64/libpt_kernels.so failed, ret:2.
……
```

#### 解决措施

导入AI CPU（以root用户安装CANN软件包，安装路径为默认路径为例）：

```
export ASCEND_AICPU_PATH=/usr/local/Ascend/ascend-toolkit/latest
```

本页内容

- 问题信息
- 问题现象描述
- 解决措施