---
title: EN0016 File_Operation_Error_Open
description: "Failed to open file %s. Reason: %s."
url: https://www.hiascend.com/document/detail/zh/canncommercial/latest/maintenref/troubleshooting/atlaserrorcode_15_0379.html
sourcePath: /source/zh/canncommercial/900/maintenref/troubleshooting/atlaserrorcode_15_0379.html
indexId: 181a3f7a00eef6850bfd98b87bbe314ed78fac7e4ec76d0ccbb0f91e0bde2a2e84
---
# EN0016 File_Operation_Error_Open

#### Symptom

Failed to open file %s. Reason: %s.


#### Possible Cause

1. The file does not exist.

2. Insufficient file permissions.

3. Package installation error.


#### Solution

1. Configure the file path correctly.

2. Configure the file permissions correctly.

3. Reinstall the package.