---
title: E39007 Inner_Error_Device_Subprocess_Startup_Timeout
description: "Starting a subprocess on the device timed out."
url: https://www.hiascend.com/document/detail/zh/canncommercial/latest/maintenref/troubleshooting/atlaserrorcode_15_0138.html
sourcePath: /source/zh/canncommercial/900/maintenref/troubleshooting/atlaserrorcode_15_0138.html
indexId: 624ae595966e1236fe9e0d7d6dc082cba5343cc7e1ad3f4c18812005f285fe1a84
---
# E39007 Inner_Error_Device_Subprocess_Startup_Timeout

#### Symptom

Starting a subprocess on the device timed out.


#### Possible Cause

1. Failed to start the subprocess.
2. The HDC link is faulty.


#### Solution

Obtain the device log and contact technical support at https://www.hiascend.com/support.