---
title: E19999 Inner_Error
description: "Unknown error occurred. Please check the log."
url: https://www.hiascend.com/document/detail/zh/canncommercial/latest/maintenref/troubleshooting/atlaserrorcode_15_0113.html
sourcePath: /source/zh/canncommercial/900/maintenref/troubleshooting/atlaserrorcode_15_0113.html
indexId: d09d456a578af973eb30758577c05fb18e1612792f6b543938d888dff7c714e084
---
# E19999 Inner_Error

#### Symptom

Unknown error occurred. Please check the log.


#### Possible Cause

System terminated abnormally without valid error messages.


#### Solution

In this scenario, collect the logs generated when the fault occurs and locate the fault based on the logs.