昇腾300T安装驱动和固件失败,使用npu-smi报错:
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昇腾300T安装驱动和固件失败,使用npu-smi报错:
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发表于2026-08-03 09:09:38
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安装过程:

[root@npu14 25.5.2]# ./Ascend-hdk-910b-npu-driver_25.5.2_linux-aarch64.run --full --install-for-all

Verifying archive integrity... 100% SHA256 checksums are OK. All good.

Uncompressing ASCEND DRIVER RUN PACKAGE 100%

[Driver] [2026-08-03 08:56:43] [INFO]Start time: 2026-08-03 08:56:43

[Driver] [2026-08-03 08:56:43] [INFO]LogFile: /var/log/ascend_seclog/ascend_install.log

[Driver] [2026-08-03 08:56:43] [INFO]OperationLogFile: /var/log/ascend_seclog/operation.log

[Driver] [2026-08-03 08:56:43] [WARNING]Do not power off or restart the system during the installation/upgrade

[Driver] [2026-08-03 08:56:43] [INFO]set username and usergroup, HwHiAiUser:HwHiAiUser

[Driver] [2026-08-03 08:56:44] [INFO]driver install type: DKMS

[Driver] [2026-08-03 08:56:44] [INFO]upgradePercentage:10%

[Driver] [2026-08-03 08:56:52] [INFO]upgradePercentage:30%

[Driver] [2026-08-03 08:56:53] [INFO]upgradePercentage:40%

[Driver] [2026-08-03 08:57:20] [INFO]upgradePercentage:90%

[Driver] [2026-08-03 08:57:21] [INFO]Waiting for device startup...

[Driver] [2026-08-03 08:57:26] [WARNING]Device startup fail

[Driver] [2026-08-03 09:07:10] [INFO]upgradePercentage:100%

安装日志:

[root@npu14 ~]# tail -f /var/log/ascend_seclog/ascend_install.log

[Driver] [2026-08-03 08:57:22] [uid=0(root)] [INFO]drv_pcie_host modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]drv_pcie_vnic_host modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]drv_soft_fault modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]drv_vascend_stub modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]drv_virtmng_host modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]drv_vpc_host modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]ts_agent modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]ts_debug modprobe success

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]g_dev_nums=[4] and g_bdfs=[0000:03:00.0 0000:07:00.0 0000:84:00.0 0000:86:00.0]

[Driver] [2026-08-03 08:57:26] [uid=0(root)] [INFO]bdf:0000:03:00.0, dev id: , hot reset not finish

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [INFO]setup servers finish

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [DEBUG] Saving hardware version information

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [INFO]remove ko-put-path success

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [DEBUG] [cmd001] timeout 10s /usr/local/Ascend/driver/tools/upgrade-tool --device_index -1 --hw_base_version

Get device count failed.

Get device list failed.

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [DEBUG] [cmd001] failed (error=1)

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [WARNING] No npu device is in place

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [INFO]add chattr for driver package

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [WARNING] No npu device is in place

[Driver] [2026-08-03 09:07:09] [uid=0(root)] [INFO]The sync is executed.

[Driver] [2026-08-03 09:07:10] [uid=0(root)] [INFO]upgradePercentage:100%

[Driver] [2026-08-03 09:07:11] [uid=0(root)] [INFO]Switch to the file owner to config the kmsagent_log in the home dir: 1

[Driver] [2026-08-03 09:07:11] [uid=0(root)] [INFO]Switch to the file owner to config the kmsagent_log in the work dir: 1

[WARNING] Haveged is not running. The kmsagent configuration is not restored.

npu-smi info 报错信息:dcmi module initialize failed. ret is -8005

设备信息

[root@npu14 ~]# hostnamectl

Static hostname: npu14

Icon name: computer-server

Chassis: server 🖳

Operating System: openEuler 24.03 (LTS-SP1)

Kernel: Linux 6.6.0-72.0.0.76.oe2403sp1.aarch64

Architecture: arm64

Hardware Vendor: KunLun

Hardware Model: KunLun G5580

Firmware Version: 01.24.00.08

[root@npu14 ~]# uname -r

6.6.0-72.0.0.76.oe2403sp1.aarch64

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